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You have the power to choose your deployment. Where your expertise meets a voice solution designed for partner success.
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We are backed by top-tier products, powerful tools, unbeatable value. Find out why you should become a partner
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We've been nominated for the UC & Collaboration Vendor of the Year at Tech Reseller Awards 2025
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We've been nominated for the UC & Collaboration Vendor of the Year at Tech Reseller Awards 2025
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SWYX. CHOOSE YOUR VOICE.

Choice in how you deploy. Confidence in what you deliver.

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CUSTOMISATION
IS YOUR POWER-UP
SECURITY & COMPLIANCE
IS YOUR ULTIMATE DEFENCE
AI
IS YOUR RELIABLE SIDEKICK
COMING SOON

SWYX. YOUR GROWTH PRODUCT TO MOVE UP THE STACK

Partner Benefits
CONTAINERISED FOR MAXIMUM SECURITY
OPEX & CAPEX OPTIONS
ADDITIONAL REVENUE OPPORTUNITIES
FINANCIAL SECURITY OF 30-DAY ROLLING
ENTERPRISE-GRADE SOLUTION
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DON’T JUST ADD TO YOUR PORTFOLIO.
TRANSFORM IT.

Every customer’s journey is different. Some want the freedom of the cloud. Others prefer the control of on-premises. With Swyx, there is no compromise; you choose the deployment that fits your expertise, your customers, and your ambitions.

Swyx gives you a flexible, modular platform that lets you tailor every solution - whether it’s seamless collaboration tools, intelligent call routing, mobility options, or advanced analytics. Each feature you add isn’t just a function - it’s a new opportunity to prove your value, deepen customer loyalty, and grow recurring revenue.

Whether you’re looking to move up the stack, add new revenue streams, or strengthen customer relationships, Swyx gives you the tools to do it - backed by our ecosystem of training, billing, marketing, technical support and more

With Swyx, every choice leads to opportunity, for you and your customers.

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DON’T JUST ADD TO YOUR PORTFOLIO.
TRANSFORM IT.

Every customer’s journey is different. Some want the freedom of the cloud. Others prefer the control of on-premises. With Swyx, there is no compromise; you choose the deployment that fits your expertise, your customers, and your ambitions.

Swyx gives you a flexible, modular platform that lets you tailor every solution - whether it’s seamless collaboration tools, intelligent call routing, mobility options, or advanced analytics. Each feature you add isn’t just a function - it’s a new opportunity to prove your value, deepen customer loyalty, and grow recurring revenue.

Whether you’re looking to move up the stack, add new revenue streams, or strengthen customer relationships, Swyx gives you the tools to do it - backed by our ecosystem of training, billing, marketing, technical support and more

With Swyx, every choice leads to opportunity, for you and your customers.

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Key Features
voiceworks become a partner hero
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KEY FEATURES:
  • Cloud, On-Prem or Self-hosted to suit your customer
  • 3 license types: basic, professional or premium.
  • Suitable for both fast and complex deployments.
  • Smarter voice - your customer is gaining a team member.
  • Supports multiple timezones.
  • No additional MS Teams voice licensing needed.
  • Open integrations.
Simple interface - any device
Simple Interface - Any Device
Swyx delivers a clean, intuitive UI for seamless communication and collaboration across any device.
Wallboards
Offer real-time visibility, performance tracking, and easy customisation.
Call Reporting
Offer your customers clear insights, performance metrics, and accountability.
MS Teams integration
Teams Integration
Swyx integrates seamlessly with Microsoft Teams for unified communication experiences - without the need for additional licensing.
Skill-based Routing
Intelligent Swyx routing matches customer needs with agent expertise efficiently.

Open Integration
Swyx’s open integration easily connects with existing systems and workflows.
voiceworks become a partner hero
YOUR CUSTOMERS GET MORE. AND SO DO YOU.
Comparison
Deployment Comparison

SWYX ON PREM / SWYX FLEX / SWYX ON

Swyx On-Prem
Swyx Flex
Swyx On
Ideal For
Partners Dealing with Regulated Industries
Mature Wholesalers, System Integrators and MSP's
Business New to Wholesaling
Licensing & Deployment
License Types
One-Off Payment
Monthly
Monthly
Hosting Architecture
Multi-Instant
Multi-Instant
Multi-Instant
Hosting Options
On-Prem Only
Cloud or On-Prem
Cloud Hosted Only
System Management
Data Hosting
Partner
Partner or Customer
Voiceworks
Security & Compliance
Partner
Partner or Customer
Voiceworks
Resilience Building
Partner
Partner or Customer
Voiceworks
Other
Carrier Requirement
Open Carrier
Open Carrier
Voiceworks Certified Only
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WHAT MAKES US DIFFERENT

Description
vs Wildix + iPECS
Description
Wildix
iPECS
WHAT MAKES US DIFFERENT
MS Teams Integration
No additional cost or licensing
Additional cost incurred - requires additional teams license
Additional cost incurred - requires additional teams license
MS Teams Analytics
Not-For-Resale (NFR) License
Fully Customisable User-Interface (UI)
Dedicated Engineer Onboarding
Private Cloud Deployment

Comparison correct at date of publish.

 

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LOW COST MS TEAMS INTEGRATION
LOW COST MS TEAMS INTEGRATION

No need to buy additional MS Teams phone licensing. NFR Licensing also available.

 

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UI CUSTOMISATION
UI CUSTOMISATION Take full control of your communications portfolio with a fully customisable UI that empowers you to adapt every aspect of Swyx to match your brand, your processes, and your customers’ unique needs. 
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TRANSFORM LEGACY INVESTMENTS
TRANSFORM LEGACY INVESTMENTS

Never turn away a deal just because hardware is already onsite - transform legacy investments into next-generation solutions that drive growth.

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INDEPTH ENGINEER ONBOARDING
INDEPTH ENGINEER ONBOARDING

Your engineers to hit the ground running with our in-depth onboarding programme, expertly designed for partners bringing Swyx into their voice portfolio.

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PRIVATE CLOUD DEPLOYMENT OPTION
PRIVATE CLOUD DEPLOYMENT OPTION With Swyx Flex, you can deploy a secure private cloud environment that gives you total control - without compromise.
Feature Comparison

Coligo or Swyx

Coligo
Coligo is a mobile-first, white-label unified communications (UC) platform designed for service providers to offer advanced communication services under their own brand.
Swyx
Swyx unifies telephony, messaging, video, and collaboration in one flexible platform. As an entry-level contact centre and no need for extra Microsoft licensing, it boosts efficiency and cuts operational costs.
Licensing & Deployment
License Types
Monthly Only
Monthly or One-Off Payment
Hosting Options
Cloud Hosted Only
Cloud Hosted or On-Prem
Flexibility & Customisation
Customisation Options
Limited
Extensive
Integration & API
Basic Integration
Advanced API support
Telephony Basics
Call Bundle
Call Recording
Call Reporting & Analytics
Call Management
Fixed Mobile Convergence (Native or Softphone App)
Advanced Features
AI-assistant
SHOMI
Coming Soon
Call Flow Designer
Additional Features
Skill-based Routing
ACD Wallboards
Call Centre Enablement
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Use Cases

SEE WHAT’S POSSIBLE WITH SWYX

The real power of Swyx lies is in how it’s used. Explore the innovative ways partners have put Swyx to work for their customers, unleashing growth, agility and smarter communications.

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GB Railfreight
GB Railfreight

Solution:

GB Railfreight replaced outdated telephony with Swyx’s software-based unified communications. Transforming daily operations by automating driver sign-on through a PIN-based system that integrates directly with HR records - reducing delays, eliminating manual call handling, whilst remaining compliant.

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HW Group
HW Group

Solution:

HWGroup introduced Swyx unified communications to give employees a single number across all devices, seamless remote working, and a smarter voice that improves customer reachability and satisfaction. Integrated with multi-CRM's, the rollout connects multiple BMW locations, streamlines communication for 300 users, and ensures the flexibility to adapt to future needs.

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Reber
Reber

Solution:

Reber adopted Swyx Unified Communications to unify softphones, intelligent call routing, SIP trunking, and Microsoft Teams integration in one secure, future-proof system. By moving to a software-based cloud solution, the company streamlined processes, reduced on-premise hardware, and cut CO₂ emissions by nearly 5,000 kg annually.

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Mustang
Mustang

Solution:

When relocating its headquarters, MUSTANG replaced its outdated telephony with Swyx Unified Communications, delivering flexible, reliable, and centrally managed communication across 215 employees and 50 stores. Integrated with Microsoft Teams and supported by partner 3iMedia, the solution streamlines call routing, enables seamless hybrid working, and future-proofs customer service with ERP integration.

Testimonials

DISCOVER WHAT YOUR CUSTOMERS CAN EXPERIENCE WITH SWYX...

Samuel JaißleDirector Global IT, Mustang

“The call routing offers a variety of options to control and optimise reachability. It can be set up intuitively and is very easy to use."

George FordIT Manager, GB Railfreight (GBRf)

“We see the new Swyx implementation as a major factor in providing reliable and responsive communications between staff, customers and regulating bodies, including Network Rail and the Office of the Rail Regulator. Communication is key and its role cannot be under-estimated - without Swyx we simply could not operate as we are."

Mario FlackeBranch Manager, HW Group

“With Swyx, we can access the company phonebook and presence information even when working remotely and can be reached under the familiar extension. It makes no difference whether someone is using a smartphone, laptop or PC with a headset or desk phone. Existing and prospective customers get in touch with a sales contact much faster and more convenient – leaving them satisfied and saving us time"

with users throughout Europe:

Get started today

Whether you are looking to strengthen your existing portfolio, or seeking quick gains for growth, Voiceworks can work with you to get your business to exactly where you want to be.

GET STARTED TODAY

Whether you are looking to strengthen your existing portfolio, or focussed on unlocking short-term wins Voiceworks can work with you to get your business to exactly where you want it to be.
CLOUD COMMS TO SURGE TO 80% ADOPTION BY 2026
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THE STARTING LINE IS HERE. THE FUTURE OF VOICE AWAITS.
In our world, timing matters. The right tools, the right support, the right moment - it’s how our partners get ahead of the market.
 
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FAQs

YOUR QUESTIONS ANSWERED

Browse our FAQs to find quick and helpful insights—if you need more help, we’re just a message away.

What is Swyx?

Swyx is a flexible communication solution that integrates telephony, messaging, video communication, and collaboration tools, available both as a cloud service and on-premises.

How can Swyx improve your client’s communication? Swyx enhances team collaboration with features like presence status, instant messaging, video conferencing, and seamless integration with tools like Microsoft Teams and Outlook.
Can Swyx be integrated with existing systems like Microsoft Teams? Yes, Swyx offers full integration with Microsoft Teams, adding advanced telephony features and ensuring seamless communication across your organisation.
Is it possible to use Swyx on mobile devices? Yes, Swyx has a dedicated mobile app for iOS and Android, allowing clients to use their smartphone as a full extension of the office phone system.
What deployment options are available for Swyx? Swyx can be deployed in various models including on-premises, as a cloud solution, or as a hybrid, depending on your client’s needs.
How does Swyx help with customer service? Swyx improves customer service through features like intelligent call routing, queue management, live chats, and AI-powered voicebots for 24/7 support.
Can Swyx handle complex call routing? Yes, Swyx includes a Call Routing Manager that allows for intelligent, automated call forwarding based on user availability and calendar integration.
What security measures are in place for Swyx? Swyx adheres to strict European data protection standards, ensuring that all communications are secure and compliant with relevant regulations.
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Let's grow together

SWYX. MOVE UP THE VOICE STACK.

Call us: 0333 038 8788
Email: info@voiceworks.co.uk

The opportunity to power-up your voice is here. Take it.

Whether you're an introducer, wholesaler, dealer, or service provider, we offer the tools, technology, and support to help you succeed.