Discover Who We Are - Voiceworks | Unlock New Opportunities for Growth and Success

Our Story

Voice matters. Now it's smarter.

Voiceworks was founded on a belief that still holds true today: voice matters.

It is how relationships are built, how trust is earned, and how decisions get made. But voice is evolving. It is becoming smarter, more connected, and more central to the customer experience – from AI-driven contact centres to seamless collaboration across devices and platforms.

As customer needs expand, so do partner opportunities. That is why Voiceworks exists: to help the channel deliver what is next.

Our name is more than a brand. It is a statement of intent. Well-established and trusted in our Dutch home market, Voiceworks has become known for empowering partners, driving innovation, and delivering value. Now, as part of the Enreach Group, we bring that same reputation and ambition to the UK, with a focus on helping our partners grow stronger, smarter, and faster.

Enreach operates in over 25 countries, supporting a network of more than 7,000 partners and over 2.5 million business users. For Voiceworks, this means access to the strength and stability of a pan-European network, combined with the local focus and commercial agility needed to serve the specific needs of the UK channel.

Whether you are referring your first deal or running your own full-stack proposition, Voiceworks gives you the tools, flexibility, and support to grow at your pace. We combine UK market focus with European scale, strength, and innovation – delivering practical solutions backed by deep technical capability.

We do not just offer voice platforms. We build partnerships. Because it is not just what you sell that matters – it is how you are supported while you sell it.

Our Story

What we do

Voiceworks delivers a full-stack, own-IP cloud communications platform, purpose-built for partners and their customers.

We give you everything you need to offer smart voice, collaboration, and connectivity services under your own brand, with the freedom to scale without building your own infrastructure.

We own the technology we build. That gives us full control over our roadmap, the ability to develop at pace, and the confidence to shape the platform around what our partners actually need.

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Built in Europe. Powered by innovation.

As part of the Enreach Group, Voiceworks draws on the strengths of Europe’s most advanced digital markets. Our technology stack is shaped by Dutch agility and UX design, German engineering precision, a French mobile-first mindset, Danish infrastructure reliability, and Spanish customer-centric thinking.

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Product Philosophy

We do not just integrate features. We engineer outcomes.

Our product strategy is built on two core principles:

Customer insight
Everything starts with listening – to our partners, their customers, and the market.
Commercial value
We build to support partner growth. That means delivering real-world use cases, stronger margins, better retention, and faster time-to-market.

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Vision and Mission

Our vision

To be the UK’s leading partner-first UCaaS provider – enabling the channel to deliver smarter communication, unlock new revenue, and build lasting customer value with confidence and control.

Our mission
To give our partners everything they need to succeed – from future-ready smart voice technology to hands-on support that makes growth possible, scalable, and sustainable.

The Team

That Makes Us Tick

Meet the incredible team that makes us tick! Each member brings their unique skills and passion to the table, driving our success and innovation. Our team is a diverse group of professionals dedicated to excellence. Get to know them when you become a Partner, at events, or collaboration.

Voiceworks is only as good as the sum of all parts, but these parts enable us to support your business, whether it be sales support, onboarding, marketing support, billing and more.

Leadership Team

Claire Smith CEO

Gareth Long Business Development Director

John Morris Technical Director

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Gareth LongBusiness Development Director

Your questions answered

Browse our FAQs to find quick and helpful insights—if you need more help, we’re just a message away.

What are the requirements to becoming a partner?

To become a channel partner, businesses must demonstrate a strong alignment with our core values and a commitment to delivering exceptional customer service. Prospective partners should have a proven track record in the industry, showcasing the ability to drive sales.

What support do you provide during onboarding? Our business is committed to ensuring a seamless onboarding experience by providing comprehensive support tailored to meet your needs. From the outset, our dedicated team will guide you through each step, offering personalised training sessions and detailed resources to help you understand our systems and processes. We prioritise open communication, so you can expect regular check-ins and prompt responses to any queries or concerns. Additionally, our support extends beyond the initial phase, with ongoing access to our expert team for continuous assistance and guidance.

How long does onboarding take?

Typically, the onboarding process can vary depending on the complexity of the partnership role and the specific procedures of the organisation. On average, it may take anywhere from a few days to several weeks. During this time, new partners are introduced to company policies, trained on necessary tools, and integrated into the partner ecosystem. Our well-structured onboarding ensures that new partners feel welcomed and prepared, ultimately leading to a smoother transition and greater long-term success in the partnership.

What commission or revenue opportunities are available?

Channel partners have a wealth of commission and revenue opportunities available to them, designed to foster mutual growth and success. By aligning with our comprehensive partner program, channel partners can earn competitive commissions on product sales, with tiered incentives that reward higher performance and customer acquisition. Additionally, partners can benefit from recurring revenue streams through subscription-based services and maintenance contracts, ensuring a steady income over time. Our program also offers co-marketing funds and joint promotional activities, enabling partners to expand their market reach and enhance their brand visibility. With access to exclusive training and resources, channel partners are well-equipped to maximize their earning potential while delivering exceptional value to their customers.

What tools and platforms will I have access to? Channel Partners will have access to a dedicated partner portal that benefits, Sales, Marketing and Billing.

Can I white label your services under my own brand?

Yes, you can absolutely white label our services under your own brand. We understand the importance of maintaining a consistent brand identity, and our flexible solutions are designed to seamlessly integrate with your existing offerings. By partnering with us, you can enhance your service portfolio without the need for additional resources or infrastructure. Our team will work closely with you to ensure that our services align perfectly with your brand's values and standards, allowing you to deliver exceptional value to your clients while strengthening your market position.

Who we areWho we are

Voice matters. Now it's smarter.

What we do

That Makes Us Tick

Leadership Team

Channel Management Team

Our Technology Partners

Voiceworks

Your questions answered

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